This Privacy Policy describes how Glucomax Italia (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from glucomax-italia.shop (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual from whom we collect information under this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other measures required by applicable law.
To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or may be associated with you. The following sections describe the categories and specific types of personal information we collect.
The information you send us directly through our Services may include:
Contact information, such as your name, address, phone number, and email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, security questions, and other information used for account security purposes.
Customer support information, including details you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself. You can choose not to provide this information, but this may prevent you from using or accessing these features.
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (such as bank account, credit or debit card information, billing address) to process payments to fulfill your orders and provide the products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on the emails we send, or interact with our Services or advertisements, we or third parties we work with may collect certain information automatically using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the following section, Third-Party Websites and Links.
Provision of Products and Services: We use your personal information to provide the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you account-related notifications, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, organizing shipping, facilitating returns and exchanges, and other account-related features and functionalities.
Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text messages, or mail, and showing you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communication with You and Service Improvement: We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship with you.
Like many websites, we use cookies on our site. For specific information about the cookies we use in relation to managing our store with Shopify, see Shopify's Cookie Policy. We use cookies to manage and improve our Site and Services (including remembering your actions and preferences), to perform analysis, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize services, products, and advertising on our Site and other websites.
Most browsers accept cookies by default, but you can choose to set your browser to remove or reject cookies through the browser settings. Please note that removing or blocking cookies may negatively affect your user experience and may cause some Services, including certain features and functionalities, to malfunction. Additionally, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.
In certain circumstances, we may disclose your personal information to third parties for purposes of contract fulfillment, legitimate purposes, and other reasons under this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their privacy policies.
When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as for shipping products to you or through the use of social media widgets or login credential integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interest in managing a successful business.
In relation to a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on such sites.
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you can contact us using the details below to request its deletion.
Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Also, any information you send to us may not be secure during transfer. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below concerning your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may deny your request as permitted by law.
Right of Access/Knowledge: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
Right to Deletion: You may have the right to request the deletion of personal information we hold about you.
Right to Rectification: You may have the right to request that we correct inaccurate personal information we hold about you.
Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to third parties, in certain circumstances and with certain exceptions.
Limitation of Processing: You may have the right to ask us to stop or
limit the processing of your personal information, in certain cases.
To exercise your rights, please contact us using the contact information provided below.
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Email: info@glucomax-italia.shop